Senior Clinical Trainer - Providence, RI

What makes your Training career greater with UnitedHealth Group? Advancement, access to data, variety of product lines, and rewards for delivering on our mission ensures you will always be challenged to do your best. If you believe there is always a better way, take the next step in exploring your potential with UnitedHealth Group.

The Senior Clinical Trainer will have the opportunity to effect the delivery of training programs across a Fortune 25 Organization. This individual will keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertise. This could encompass training of Claims or Customer Service individuals in the Training Delivery Operational functions and could include some aspects of the design process.

Positions in this function are primarily responsible for the effective delivery of training programs and project management for physician practices implementing CareTracker EHR. Keeps abreast of various training delivery techniques, business processes, products and systems.

Primary Responsibilities:

• Responsible for training medical office personnel on all applications of the EHR (physicians, physician extenders, nurses, medical assistants and front office staff)
• Responsible for various types of training; web-based, limited on-site and classroom
• Will be actively involved in the development of EHR recorded Webinars once adequate experience with application and recording tools are established
• Will actively participate in the development of training programs to meet the need of the clinical module users, as well as existing Ingenix CareTracker staff
• Will work closely with other members of the Implementation team to deliver coordinated training and implementations
• Will be responsible for oversight of product installation and delivery
• Will be responsible for development and oversight of project and implementation timeline for contracted provider offices
• Will interact with several departments within Ingenix CareTracker to ensure a successful implementation and may be requested to support the sales cycle for clinical areas
• Must be able to maintain records and data in a highly organized and confidential manner

Ingenix is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

If you get excited about the life transforming potential of bringing health care information to the right place, at the right time, to support crucial decisions, welcome to Ingenix.

We're one of the largest and fastest growing health information companies and the only organization in our industry with the information, technology and consulting expertise to solve the most significant challenges in health and human services.

As a vital member of the UnitedHealth Group family, we serve customers in every segment of the health care field. This includes government agencies, pharmaceutical companies, hospitals and health delivery networks, insurance providers and, of course, the diverse business divisions of UnitedHealth Group.

Bring your talent to an industry leader with the information, technology, and consulting expertise to help transform health and human services. No matter what your role, you'll be empowered to ask more questions, develop better solutions and help make the health care system greater than ever.

• 2 years experience in a clinical medical office setting
• 2 years training experience
• Intermediate level of skill with Microsoft Word and Excel
• Bachelor's Degree or 5 years of comparable experience

• CPC certification or Project Management certification
• Microsoft PowerPoint
• Experience with Web-Ex training
• Experience with medical software