Test Setup Design work with senior research engineers to scope, develop and build custom test setups for lab experiments including but not limited to test hardware (e.g. National Instruments, Raspberry Pi, or custom PCBs), test software (e.g. embedded controls and LabView), wire harnessing, and data acquisition systems. Lab Experiments independently or under the guidance

Interpret and enforce company policies and procedures to Leaders and Operators. Responsible for establishing a safe workplace through employee involvement. Notify Human Resources of emergencies and employees needing first aid. Investigate all injuries; provide support on implementation of suggested corrective procedures. Initiate or suggest plans to motivate workers to ac

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Manage budget planning and invoicing. Manage and coordinate large to small projects and sprint planning. Manage external vendor relationships. Manage website properties, including bug fixes, content updates, and enhancements. Manage multi channel marketing and advertising campaigns. Lead the transition and coordination of replatform projects for a variety of web propertie

Complete all clerical functions related to receiving inbound material accurately and within the time parameters established (data entry goal is within 15 minutes of receipt, and problems resolved the same day as receipt). Review, file, maintain, and research (as requested) all receiving paperwork. Files are to be retained in accordance with company procedures. Review, mai

Work as a team member within the CAD Department and other departments to create or alter drawings per Product Change Process. Develop/Understand 3rd party software needed on daily task Understands policies and procedures within the department for assigning part numbers, relining bills of material, revising drawings and working Product Change Processes while utilizing the

Design, edit & deliver high fidelity renders and animations Work with others to create effective training and marketing materials Collaborate with immediate team members, as well as marketing, product management, engineering and other departments Collaborate with external vendors where necessary based on project scale Active participation in the creative brief intake proc

Develop and execute strategic marketing plans for the North American Water Treatment Professional channel lines of business and brands. Work cross functionally with Sales, Product, Engineering, and other business leaders to identify opportunities to attract prospective customers and retain existing ones. Work with Marketing and Sales leadership to effectively prioritize a

SPECIFIC DUTIES/ACCOUNTABILITIES (List in order of importance) Install water softeners ", 1" and 1.25" Complete Maintenance and repairs on residential and commercial water treatment equipment. Deliver salt to both residential and commercial customers. Record unit data and test water conditions on each and every service call. Maintain customer relationships and provide ans

As a Telesales Representative you will Greet customers warmly and ascertain problem or reason for calling. Follow a developed process to properly qualify and guide potential customers through the Aquasana sales experience. Call customers to place orders and add value to existing purchases Learn all technical aspects of the Aquasana product set to best position solutions a

Implement, train, and ensure compliance to the Distribution Center's process and procedures Understanding and enforcing all DC Safety policies Ensure team members are practicing all DC procedures while maintaining high quality levels and assisting in special customer requirements. Learn all job functions in the DC Contribute towards continuous improvement of the DC by wor

Research and investigate new or existing component/technologies to drive product innovation Drive AOSNPD process for component/technology development that provides one or more of the following benefits Development of unique and proprietary functionality within our markets Adds to the Customer Value Proposition for our existing products Allows A.O. Smith to have full owner

Interpret specifications, drawings, and job orders to workers, and assign duties. Establish or adjust work procedures to meet production schedules. Recommend measures to improve production methods, equipment performance, and quality of product. Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew and motivate

Complete Maintenance and repairs on residential and commercial water treatment equipment. Deliver salt to both residential and commercial customers. Record unit data and test water conditions on each and every service call. Maintain customer relationships and provide answers during the course of service calls and salt deliveries. Utilize interpersonal skills to communicat

Review and generate wiring diagrams. Review and generate water, fuel, and venting piping diagrams. Reviews proofs of purchase for legitimacy. Serves as the first contact our customers and potential customers have with our company. It is critical to communicate effectively and accurately with consumers while maintaining a professional image and customer friendly dispositio