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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Pharmacy Technician

Under the direct supervision of a pharmacist, this position is responsible for the preparation, dispensing, and delivery of medications for patients. Completes other tasks associated with drug distribution processes, automated dispensing systems, packaging, IV systems, training, and scheduling.

• Major Responsibilities:

  1. Answers telephone calls and triages requests from customers to the pharmacist staff.

  2. Triages window requests from customers.

• 3. Delivers medications to the patient care areas and picks up copies of physician orders, return of medications, etc. Completes scheduled rounds on patient care areas.
  4. Assists with inventory management tasks which includes, but is not limited to, ensuring adequate inventory of supplies and materials, ordering, receiving and storing non-controlled medications from the wholesaler on a daily basis, storing medications in designated areas in the central pharmacy, IV room and anesthesia prep area, ensuring bin labels are visible and clear, segregating medications to appropriate storage bins, etc., and checking for expiration dating on medications on a consistent basis to assure medications do not leave pharmacy with short dating.
  5. Accurately packages unit dose medications with appropriate labeling information as outlined in policy and procedures to support Pharmacy distribution process including Pre-packing bulk medications and compounding ointments, creams, oral solutions.

  Standard Staffing Level Responsibilities:

  1. Complies with established departmental policies, procedures, and objectives.
  2. Attends variety of meetings, conferences, seminars as required or directed.
  3. Demonstrates use of Quality Improvement in daily operations.
  4. Complies with all health and safety regulations and requirements.
  5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  6. Maintains, regular, reliable, and predictable attendance.
  7. Performs other similar and related duties as required or directed.

  All responsibilities are essential job functions.

6. Under the supervision of a pharmacist, completes all assigned drug distribution tasks assigned.
7. Under the supervision of a pharmacist, completes all necessary tasks associated with day- to-day operations of Pyxis distribution system including refilling medications, loading new medications, inventory maintenance, expiration dating, returning bin procedures, troubleshooting for nursing and pharmacy, customer service resolution for nursing and pharmacy, and controlled substance discrepancy resolution assistance for the pharmacist staff as needed.
8. Assists the management team with inventory optimization of Pyxis on an ongoing basis.
9. Identifies quality improvements and customer service improvements with Pyxis automation.
10. Completes other distribution tasks as assigned by pharmacist.
11. Trains colleagues and technical staff as needed.
12. Under the supervision of a pharmacist, accurately completes all daily assignments for IV room distribution following USP 797 practice standards and pharmacy policy and procedures.
13. Under the supervision of a pharmacist, completes all necessary tasks associated with day- to-day operations of IV Room distribution systems including patient specific IV preparation - daily batch preparation, batch IV production for pharmacy prepared products, small volume parenterals, large volume parenterals, IV syringes, IV infusions, TPNs, and other patient specific IV preparation as needed.
14. Completes quality control tasks, e.g., hood cleaning documentation, temperature logs, daily cleaning of IV room, etc., to comply with USP 797 practice standards.
15. Complies with all internal pharmacy documentation requirements as outlined in policy and procedures.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.