At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Our diverse and collaborative team is looking for an experienced Citrix System Administrator with a current background in large enterprise Citrix environments to take us to the next level in Citrix technologies.

This position will be responsible for all aspects of our current Citrix environment and deploy new and advanced Citrix technologies. The ideal candidate will have a minimum of 6 years of experience with Citrix technologies to include Citrix Online, PVS, MCS, Appsense Application Manager, Storefront, Netscaler/ADC, and Citrix DaaS.

The Citrix System Administrator will be responsible for supporting all aspects of the Citrix environment that provides highly available bank operations. This position will provide change management and technical leadership in the configuration, testing, implementation, maintenance, issue management and documentation of the entire Citrix environment.

Responsibilities:

• Collaborate with Systems Administration and key business users to identify processes and operational areas to understand first hand system issues and provide solutions.
• Support the full lifecycle of the Citrix on premise infrastructure.
• Provide technical leadership in the design, build, deployment and administration of a migration to Citrix Online infrastructure.
• Manage and resolve issues with VDisks (FSLogix and CPM containers), and provide direct support and problem resolution services to the Tech Support team.
• Manage, administer and resolve issues with Citrix PVS (Provisioning Services).
• Manage, administer and resolve issues with Citrix MCS (Machine Creation Services).
• Manage, administer and resolve issues with Appsense Application Manager (application layering).
• Manage, administer and resolve issues with Citrix Storefront and Netscaler/ADC.
• Manage, administer and resolve issues with Citrix XenApp and XenDesktop.
• Co-manage Active Directory and GPO requirements with Systems Administration.
• Provide technical leadership in the design, build, deployment and administration of a migration to Citrix DaaS.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Our ideal candidate is a seasoned and talented administrator of advanced Citrix technologies. We are looking for an organized, accomplished, collaborative and self-starting technical leader, who is able to bring creative and innovative solutions to our team. This is a challenging position with opportunity for leadership and management growth.

Experience:

• Minimum of 5 years of enterprise administration of Citrix on premise environment.
• Minimum of 2 years of enterprise administration of Citrix Online environment.
• Proven advanced experience in managing VDisks (FSLogix and CPM containers) to include Exchange Online Cached Mode.
• Minimum of 5 years of enterprise administration with PVS (Provisioning Services).
• Minimum of 5 years of enterprise administration with MCS (Machine Creation Services).
• Minimum of 5 years of enterprise administration with Appsense Application Manager (application layering).
• Minimum of 6 years of enterprise administration of Citrix Storefront and Netscaler/ADC.
• Minimum of 6 years of enterprise administration with Citrix XenApp and XenDesktop.
• Minimum of 2 years of enterprise administration with Citrix DaaS solutions.
• Proven Active Directory and GPO experience supporting a Citrix environment.
• All applicants must be 18 years of age or older.

Skills: Established technical leadership in conjunction with strong interpersonal relations and communication skills. Analytical and problem solving involving multiple projects simultaneously. Proficient in reading, writing and creating supporting enterprise Citrix documentation.

Education/Training: A degree in Computer Science or related discipline is desired but not required. Proven field experience in lieu of a degree is acceptable. This position is highly specialized to the Citrix ecosystem, so enterprise Citrix experience is the overriding requirement.

Location: This position is remote within the continental United States.

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

Community Bank System, Inc. is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

Community Bank System, Inc. will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department: employment@cbna.com