The Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. The focus of this position is to support patient's right

This role offers a $750 sign on bonus to eligible external candidates. The Patient Services Coordinator II (PSCII), under general supervision, provides administrative support to health care providers in a high volume ambulatory practice setting, functioning as the primary interface between the patient and the provider. The PSCII works to ensure a quality based, customer o

Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Required Competencies Service Excellence Demonstrates a commitment to the MGH Mission, Standards of Behaviors, and department service vision. Enthusiastically conne

Overview Tufts University School of Dental Medicine (TUSDM) offers one of the most forward looking educational environments in dental medicine in the country. Revenue Cycle Operations (RCO) supports patient care services revenue cycle management team, along with other members of the Finance and Administration team, supports the financial management and administration of t

Arrives, schedules, re schedules and cancels patient appointments in the Epic system Assists patients for updating hospital registration information Follows all safety guidelines/ policies to include correct patient identification, Hand Hygiene, etc. Prepares patients with appropriate documentation for imaging exams, including but not limited to the Falls Questionnaire, P

This role offers a $750 sign on bonus to eligible external candidates. The Patient Services Coordinator II, under general supervision of the Clinic Practice Manager, provides administrative support to health care providers in a high volume ambulatory practice setting, functioning as the primary interface between the patient and the provider. The PSCII works to ensure a qu

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

Uses electronic tracking systems to thoroughly document progress in all tasks, including retrieval of pertinent patient materials. Uses standard processes and protocols to monitor and follow up with patients, hospitals, and other parties on materials status. Collaborates with fellow Records Specialists and New Patient Coordinators to ensure seamless coverage and task mana

With direct supervision, the Patient Financial Counselor Conducts registration interviews to collect or update patient demographic, as well as financial, and relevant personal information ensuring its accuracy and integrity. Verifies insurance eligibility and benefits using automated eligibility systems, payer websites, or by calling the insurance carriers and determines

With moderate supervision, the Patient Financial Counselor II Conducts registration interviews to collect or update patient demographic, as well as financial, and relevant personal information ensuring its accuracy and integrity. Verifies insurance eligibility and benefits using automated eligibility systems, payer websites, or by calling the insurance carriers and determ

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

The PSC III will serve as the key interface between the Urology care team and the patient. The PSC III will support care team members in all matters related to care coordination and management and will simultaneously serve as a proactive and ready resource for all care coordination needs and inquiries by patients. More specifically Within the patient visit or other patien